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Withdrawal Payment Time Frames

Withdrawal requests are processed five business days from the date of request. Gold VIP member withdrawal requests are processed one business day from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money (Money Play) without making a new deposit to your Casino-on-Net account. After five business days (one business day for Gold VIP members), the status of your withdrawal request will change to "processed" and you will no longer be able to cancel it.

The following is a summary of the withdrawal process:

Please note: All time frames are calculated in business days (Monday through Friday).




Payment Method Awaiting Process or Accepted* Processed** Total Payment Posted as from:
VISA credit card Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
Up to 5 days Up to 8 days


Up to 6 days
Cassava Ltd
Maestro Debit Card Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
7 Days 10 Days


8 Days
Cassava Ltd
Bank Draft (Cheque) Standard & VIP Members: 3 Days


Gold VIP Members: 1 Day
UK 5-6 days
(Clearing can take up to 6 days)
9 Days


Gold VIP: 7 Days
Cassava Enterprises, issued by Northern Bank
Europe 10-15 Days 13-18 Days

Gold VIP: 11-16 Days
A variant of Cassava Enterprises, issued by Natwest or CAS
Rest of World

21-28 Days
24-31 Days

Gold VIP: 22-29 Days
A variant of Cassava Enterprises, issued by Natwest or CAS
MasterCard via Bacs (for UK issued cards only) Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
3 Days 6 Days


4 Days
Payment received with thanks
Moneta Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
1-2 Days 4-5 Days


2-3 Days
WorldPay AP Limited
Skrill (moneybookers) Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
1-2 Days 4-5 Days


2-3 Days
A variant of:
mb_pok@cassava.net
or
mb_isg_euro@cassava.net
or
mb_isg_gbp@cassava.net
NETELLER Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
1-2 Days 4-5 Days


2-3 Days
Cassava Enterprises Ltd
PayPal Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
1-2 Days 4-5 Days


2-3 Days
Cassava Enterprises
EntroPay Card Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
2-3 Days 5-6 Days


3-4 Days
Cassava Enterprises
Wire Transfer Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
4-7 Days 7-10 Days


5-8 Days
A variant of:
Cassava Enterprises
or
WorldPay AP Limited
WebMoney Standard & VIP Members: 3 Days

Gold VIP Members: 1 Day
2-4 Days 5-7 Days


3-5 Days
WorldPay AP Limited

*withdrawal request can still be cancelled and returned to your bankroll.
**withdrawal request has been processed and is being delivered to you.

You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.

Please note: it may take additional time for your credit card or payment method provider to post your withdrawal funds to your account.

Cassava Enterprises (Gibraltar), Ltd. (the operator of Casino-on-Net), reserves the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

There are no fees for any of our withdrawal services. In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.

We want our members to receive their winnings as soon as possible and will do our utmost to keep the time frames stipulated above (please see our Withdrawal Policy for further information). Please be aware however, that some withdrawal methods are completed via third parties and delays beyond our control may occur, in rare cases.

If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.